Shipping policy

🚚 Shipping Policy

We are committed to providing affordable, fast, and reliable shipping options. Below you’ll find everything you need to know about our rates, delivery times, and store pickup.

💳 Shipping Rates & Discounts

    No Hidden Fees: Shipping rates are calculated automatically at checkout based on real-time Canada Post rates. We do not charge handling fees or markups.

    Up to 50% Off: We pass our corporate Canada Post discounts directly to you, ensuring you get the lowest possible shipping price.

🎁 Free Shipping: Enjoy free shipping across Canada on all orders over $99 CAD.

📦 Delivery Options & Estimates

All orders are processed and shipped within 1–2 business days (Monday to Friday).

📍 Destination	✈️ Service Level	⏱️ Estimated Delivery	ℹ️ Tracking
Within Canada	Expedited Service Xpresspost Service	1–5 business days 1–3 business days	Included Included
To the USA	Tracked Packet Expedited Parcel	7–8 business days 5–6 business days	Trackable via USPS.com
International	Tracked Packet Xpresspost International	7–12 business days 6–10 business days	Included (Surface: 4–12 weeks)

⚠️ Customs & Duties: International shipments may be subject to import duties, taxes, or customs delays regulations by the destination country. These fees are the responsibility of the recipient.

🛍️ Free Store Pickup (Winnipeg Area)

Skip the shipping times and collect your decor items directly from our local Winnipeg hub:

    Location: 595 River Ave., Winnipeg, MB R3L 0E6

    How it works: Choose the “Store Pickup” option at checkout. We will send you a confirmation email as soon as your order is ready. Please bring a copy of your receipt for collection.

📞 Need Help?

If you have any questions about your package or tracking status, our team is here to assist you 7 days a week:

    📧 Email: decoriteasy@gmail.com

    📱 Phone: +1 (431) 338-0839 (Available 11:00 AM to 7:00 PM EST)